Data Safety

Information We Collect

We collect information necessary to provide our services and comply with regulations. This includes identity details (via KYC), contact information, and banking details for payout facilitation.

How We Use Your Data

Your data is used exclusively for transaction processing, identity verification, fraud prevention, and communicating service updates. We never sell your personal information to third parties.

Data Security

We employ industry-leading technical and organizational measures to protect your data. All data is encrypted both in transit and at rest using AES-256 and TLS 1.3 standards.

Your Rights

Under POPIA, you have the right to access, correct, or request deletion of your personal data. You can contact our compliance team at any time regarding your information.

PayPal Data Handling

When you link your PayPal account, HermSwift accesses only the information required to verify your identity and facilitate the purchase of your receivable. We do not access, store, or transmit your PayPal password. PayPal account access is managed through PayPal's official OAuth 2.0 authorisation framework.

Complaints

If you have concerns about how we handle your data, please contact our Information Officer at support@hermswift.com.